Why unbound?

• Who are we?

  We design strength training equipment, made for women, by women. Our hero product is our dumbbells which range from 2kg to 20kg.

  Why are our dumbbells the best?

  They are easy to grip, durable and functional with a premium design. We took the classic dumbbell and made it smarter (and better looking). You’re welcome.

• Why are dumbbells so good to train with?

  From your bones to your balance, dumbbells do it all. The broad range of motion engages every muscle and puts less strain on your joints. You will build bone strength, balance and stability, all whilst burning more calories than training with machines.

  Where else can I buy unbound products?

  Currently we are just selling our products on www.unboundwomen.co.uk but we will let you know if that changes.

How to choose your weight

• I’ve never used weights before. Where should I start?

  Most beginners start with 2–4kg per dumbbell. Starting lighter helps you learn good technique, protect your joints, and build confidence. You’ll progress faster than you think.

  What if the weight feels too light?

  That’s completely fine. If a weight feels light, simply increase the number of reps. Lighter weights with more reps are still effective and are often ideal when you’re starting out.
  
  REMEMBER: If it feels light, add reps.
  If it feels heavy, use one dumbbell.

• How do I know when to move up a weight?

  If you can complete 10–12 reps with good form, repeated 3 times, and still feel like you could do more, it’s time to move up. If your last few reps feel challenging but controlled, you’re in the right place.

  Should I choose the same weight for upper and lower body?

  Not necessarily. Most people use a lighter weight for upper-body exercises and a slightly heavier one for lower body.
  As a general guide for beginners:
  Upper body: 2–3kg per dumbbell
  Lower body: 3–5kg per dumbbell
  This allows you to move with control on exercises like presses and raises, while still feeling challenged on squats and lunges.

• What if I’m between two sizes?

  Go lighter. You can add reps now and move up in weight when it feels right. It’s better to progress steadily than rush.

  Is strength training safe for beginners or women 50+?

  Yes. In fact, it’s recommended! When done with appropriate weights and good form, strength training supports bone density, joint health, balance, and everyday strength. Starting light and progressing gradually is key.

• How quickly will I need heavier weights?

  It varies, but many beginners move up within a few months. That’s why our dumbbells come in small 1kg increments, so progression never feels like a big jump.

Payments

• What payment methods do you accept?

  We accept all major debit/credit cards, PayPal, Apple Pay and Google Pay.

  Is my payment secure?

  Yes. Our checkout is fully encrypted and processed by trusted providers — we never store your card details.

• Are prices inclusive of VAT?

  All prices shown include VAT. Payments are taken in GBP (£) at the time of order.

Shipping & delivery

• How much is shipping? 

  UK shipping costs vary based on weight: Up to 15kg - £6.95, between 16 - 29kg is £9.95, between 30 - 59kg is £16.95 and 60kg and up is £22.95. This is regardless of amount of items purchased. Sending weights is expensive but we will cover the majority of postage for you.

  Where do you ship to?

  We only ship within the UK (for now) - including Northern Ireland. We also ship to the Channels - Isle of Man, Jersey and Guernsey.

• How long will delivery take?

  You will receive your order within 2-3 business days. This applies to UK mainland. Highlands and Channel Islands may take up to an extra 2 days.

  How do I track my parcel?

  We will email you a tracking link and number once your unbound parcel has been sent.

• Can I change my order/delivery address after I have already ordered?

  We can’t change your order or address once your order has been dispatched. If your order hasn’t been dispatched yet, send a message to orders@unboundwomen.co.uk and hopefully we can change it in time.

  I have an issue with my order, what should I do?

  Message on live chat, email us at orders@unboundwomen.co.uk or use the Contact Us page and we will help you sort out your order.

Returns & refunds

• Can I return my order?

  Yes — you can return items within 30 days of delivery as long as they’re unused and in original condition and packaging.

  How do I start a return?

  Just email us at orders@unboundwomen.co.uk with your order number and we’ll send you instructions.

• Do you offer free returns?

  At the moment, return shipping costs are the customer’s responsibility unless the item is faulty or damaged.

  When will I receive my refund?

  Refunds are processed within 5–7 working days after we’ve received and checked your return.

Feedback

• How can I share feedback on my order?

  We'd love to hear from you! Whether it's feedback, suggestions, or an issue you need help with, you can reach out to our via our contact page, live chat or email us directly on hello@unboundwomen.co.uk. If you would like to leave a review please leave on the product page or follow the review email you will have received.

  How can I follow unbound on socials?

  We are on Instagram @_unboundwomen_
  Remember to also join our mailing list for all the latest news.

Discount codes & referrals

• How do I hear about offers and keep up to date on new products and content?

  Join our mailing list, we would love to keep in touch.

  What are your current offers on unbound?

  New customer discount of 10% off your first order when you sign up for our mailing list.